Columns

The Drucker Perspective

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Are You Asking the Right Questions?:

IntroductionThe most serious mistakes are not the result of wrong answers. The truly dangerous thing is asking the wrong questions.If your answer to the right question produces the wrong, unexpected result, you can take corrective action. In other words, a wrong answer to the right question can, as a rule, be repaired and salvaged.But if you ask the wrong question and get the right answer,... Read more

by: Editorial Staff at Management Matters Network
Published: March 19, 2017
Tags: Peter F. Drucker, market research, Pepsi, Henry Ford, Xerox

Elizabeth Edersheim

"What Do You Want to be Remembered for?":

Editor's Note:In this article we provide a several Drucker excerpts that focuses on one of the most important questions you'll ever ask yourself is: "What do I want to be remembered for?"Just asking yourself this question in a thoughtful and thorough way can provide direction and purpose to life's never-ending challenges.IntroductionPeter F. Drucker told a great story of the first time someone... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 9, 2016
Tags: Drucker, Peter F. Drucker, Schumpeter

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The Needed Government Turnaround, Part II: Strength of U.S. Economy Depends on Re-strategizing and Permanent Government Cost-Cutting:

Democracies worldwide are coming to the point where they have to re-think and to re-form their overriding economic models. The Keynesian Welfare State has ruled for over 50 years.Peter F. Drucker was no fan of the Neo-Keynesian economic model. In no uncertain terms, he disproved the assumptions underlying this model (e.g., government deficits stimulate the economy and increased consumption... Read more

by: Editorial Staff at Management Matters Network
Published: September 8, 2016
Tags: Peter F. Drucker, economy, abandonment

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Uncanny Predictions:

Editor's Note:Both celebrated Harvard economist Joseph Schumpeter and famed author Ayn Rand made uncanny predictions about societal and economic trends that would inevitably threaten capitalism and destroy democracies.Schumpeter (1883 – 1950) was named Austria's finance minister after World War I. He experienced, firsthand, the horrific consequences of runaway inflation; was an outspoken critic... Read more

by: Editorial Staff at Management Matters Network
Published: August 3, 2016
Tags: economics, job growth, knowledge workers, Schumpeter, Ayn Rand

Essential Management for Doers Doubters and Darers

Jim Champy

Advice for the Ambitious:

Editor's NoteToday there’s lots of discussion advocating for greater “equality of income,” but little talk of “equality of effort.” Jim Champy, as usual, offers rich insights about the importance of ambition in determining success.Further, he provides us with a much-needed reminder of the ideal values to which managers and executives should bind their ambitions. This article shows Champy at his... Read more

by: Jim Champy
Published: March 12, 2017
Tags: Peter F. Drucker, ambition

Jim Champy

Reskilling for the Changing World of Work:

The presidential campaign painfully illuminated the incredible loss of manufacturing jobs in the U.S.The causes are clear: free trade policies have made it easy for companies to move manufacturing jobs to countries with dramatically lower labor costs; some industries—like coal—are being replaced by lower-cost alternatives; and technology is enabling companies to operate with fewer and fewer... Read more

by: Jim Champy
Published: January 12, 2017
Tags: jobs, economy, reskilled workforce, manufacturing

Jim Champy

Startups Fail Because They Don’t Ask These Three Drucker Questions:

Editor's Note:Peter F. Drucker maintained he never predicted the future. That's a thankless/impossible task."I just look out the window," Drucker once quipped, "and see what's visible but not yet seen." To the point: There's a big difference between looking versus seeing.In this article, Jim Champy shares with us his "disciplined observations" about what's happening with respect to the so-called... Read more

by: Jim Champy
Published: December 19, 2016
Tags: Peter F. Drucker, startups, management, new economy

Jim Champy

Trees Die from the Top: A Formula for Fixing Company Culture:

Editor's Note:Follow the leader. But what if he or she lacks a moral compass? Scandal and out-of-touch executives have sparked a wave of resentment toward top management in institutions of all kinds and sizes.There is no substitute for knowing the difference between right and wrong; between convenient rationalization and dishonesty.Low ethical standards can destroy people (the most valuable... Read more

by: Jim Champy
Published: December 15, 2016
Tags: Peter F. Drucker, culture, Wells Fargo

Lessons From Drucker

Bill Cohen head shot

Peter Drucker’s Upbringing Explains How He Became a Management Genius:

Peter Drucker is arguably the most famous management thinker of the last hundred years, and perhaps of all time.The big question is: How did an otherwise inexperienced young man, born and raised in Austria in the early part of the 20th century become The Father of Modern Management? How did he become an adviser to powerful chief executives and heads of state, and an author of dozens of books read... Read more

by: William Cohen, Ph.D.
Published: March 6, 2017
Tags: Peter F. Drucker, management

Bill Cohen head shot

The Lesson We Can All Learn From the Way Drucker Questioned Clients :

Peter F. Drucker developed five famous questions that were crucial to the his approach to business. He published them in the book The Five Most Important Questions You Will Ever Ask About Your Organization.Those questions were:1. What is your mission?2. Who is your customer?3. What does your customer value?4. What results do you seek?5. What is your plan?But important as they are, these aren’t... Read more

by: William Cohen, Ph.D.
Published: February 20, 2017
Tags: Peter F. Drucker

Bill Cohen head shot

How Drucker Can Make You a Better Manager:

Peter Drucker is known as “the Father of Modern Management.” He was certainly different than other management gurus.And by the way, he didn’t like that description of his work. He preferred to be called a “social ecologist,” someone who studies how societies interact and organize themselves. But there is a little more to it.Social ecology was a theory founded by Murray Bookchin. (Proving that the... Read more

by: William Cohen, Ph.D.
Published: February 16, 2017
Tags: Peter F. Drucker, manager, management

Bill Cohen head shot

To Manage Effectively at Every Executive Level, Master More than One Trade:

Recently the Industrial College of the Armed Forces Association (I’m a 1989 graduate) sent me a newsletter citing an alarming statistic: 40% of new or first time executives are failing or quitting within their first 18 months, according to findings from the Center for Creative Leadership.Now this is not a new problem in either the military or civilian worlds. Leaders with previous records of... Read more

by: William Cohen, Ph.D.
Published: February 9, 2017
Tags: Peter F. Drucker, manager

Drucker In Practice

Elizabeth Edersheim

A Letter to Mark Zuckerberg About Facebook’s Fake News Problem:

As Facebook confronts criticism about its role in mixing real news and fake news, I envisioned a letter to Mark Zuckerberg.Dear Mark,As Facebook addresses the challenges of your role in the post-truth world, I encourage you to reframe the questions your team appears to be asking. How to do that? Try the Master of Management’s 20th century approach to 21st century problems. Rather than ask “Is... Read more

by: Elizabeth Edersheim, Ph.D.
Published: January 27, 2017
Tags: Peter F. Drucker, mark zuckerberg, facebook, fake news

Elizabeth Edersheim

The Woman Drucker Said Was the Best CEO in America:

Photo: Wesley MannPeter F. Drucker, the founding father of management, proclaimed Frances Hesselbein “the best CEO in America.” “She could manage any company in America, even General Motors, and do a great job,” Drucker said.That was in 1990. Frances, then CEO of the Girl Scouts of the USA, was nearly unknown to anyone outside a small circle of people involved in nonprofits.Two months later,... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 15, 2016
Tags: frances hesselbein, Peter F. Drucker, girl scouts of the usa

Elizabeth Edersheim

Jay Hennick on Leading Effectively, Part 2:

Jay Hennick, founder and chairman of FirstService Corporation and chairman and CEO of Colliers International, was also the founding chairman of Mt. Sinai Health System. He’s received the Canadian award for entrepreneur of the year and has been named CEO of the year by Canadian Business magazine. He’s also received multiple honorary doctorate degrees.Jay has run people-based service organizations... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 11, 2016
Tags: Peter F. Drucker, Jay Hennick, leadership, management

Elizabeth Edersheim

Jay Hennick on Leading Effectively, Part 1 :

Jay Hennick, founder and chairman of FirstService Corporation and chairman and CEO of Colliers International, was also the founding chairman of Mt. Sinai Health System. He’s received the Canadian award for entrepreneur of the year and has been named CEO of the year by Canadian Business magazine. He’s also received multiple honorary doctorate degrees. Hennick attributes his success to his parents... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 11, 2016
Tags: Jay Hennick, Drucker in Practice, CEO, Interview

Drucker Today

Robert W. Swaim

Managing White-Collar vs. Blue-Collar Workers: What All Employers Should Know :

Only one in seven employees in developed countries does work that requires manual labor. While the western world has shifted to a knowledge-based workforce (think: desk jobs that involve more problem-solving and less physical work), there are forces creating new manual labor opportunities. Tech startups like Boxed and Rent the Runway, for instance, hire programmers and developers to build apps as... Read more

by: Robert Swaim
Published: January 17, 2017
Tags: Peter F. Drucker, knowledge worker, manual worker, motivation

Robert W. Swaim

What Motivates the Modern Worker? Peter Drucker on Leading Millennials:

When it comes to managing millennials, so-called “millennial experts” have it all wrong. Instead, the answers to effectively leading the youngest generation in the workforce can be found in a simple theory my friend Peter Drucker formulated 40 years ago. First, a majority of American millennials are “knowledge workers”—a term Drucker coined in 1959 to categorize professionals, such as computer... Read more

by: Robert Swaim
Published: January 17, 2017
Tags: Peter F. Drucker, knowledge worker, manual worker, millennial

Robert W. Swaim

Peter Drucker on Leading Millennials :

A New Industry or Fad?While recently reviewing The Wall Street Journal along with my morning coffee, I came across an article discussing the growing number of intergenerational consultants, particularly those that claim to be experts on young Millennial workers.According to WSJ, "Millennial issues also have become a source of income for a host of self-anointed experts who say they can interpret... Read more

by: Robert Swaim
Published: December 21, 2016
Tags:

Robert W. Swaim

How To Become A Better Manager: Six Peter F. Drucker Questions Every Manager Must Ask:

1976 and a Night at the Claremont Graduate School (CGS)I had driven the San Bernardino Freeway from my office on 6th and Flower Streets in downtown Los Angeles after work, a one to two hour drive depending on traffic, to attend the Claremont Graduate School Ph.D. in Executive Management Program (now the Peter F. Drucker Graduate School of Management).The previous year I had graduated from the... Read more

by: Robert Swaim
Published: July 22, 2016
Tags: decision-making, management, performance

The Effective Executive In Turbulent Times

Jeremy Hunter

Pay Attention! Why Attention Is the Foundation for Self-Management:

Editor's Note: This article, the first in a series of articles/webinars by celebrated Drucker-inspired executive effectiveness expert, Dr. Jeremy Hunter, presents the building blocks of self-management and how they fit together to create mindfulness, that is, self-awareness & self-regulation.Dr. Hunter he shows us why and how focused attention is the key to getting work done. Indeed,... Read more

by: Jeremy Hunter, Ph.D
Published: July 22, 2016
Tags: self-management, attention, mindfulness, performance, productivity, effectiveness

Jeremy Hunter

Tweak the Way You Ask Questions and See Dramatic Results :

Many leaders focus on having the right answers, but what about asking the right questions? Can a question influence an answer? Does our framing of a situation open up possibilities or shut down the situation?Let’s try an experiment. Look at the questions below and see what happens:“How can I prove I’m right?”“How did I get stuck with these idiots?”“Who’s to blame here?”“How can I lose?” (...and... Read more

by: Jeremy Hunter, Ph.D
Published: July 14, 2016
Tags: management, questions

Jeremy Hunter

The Fight for Focus: Successful Strategies to Get Important Things Done:

Focused attention is the basis for effectiveness. Without it, any sort of complex activity is more challenging, if not impossible. In a previous post, I introduced Eleanor, a high-performing executive I worked with at a global aerospace firm. Wrestling with interruption, distraction, and stress, she decided to fight back. Her mission? Everyone on her team structured their time so that “at the end... Read more

by: Jeremy Hunter, Ph.D
Published: July 1, 2016
Tags: focus, productivity, open office, modern workplace