Columns

Lessons From Drucker

Cohen

The Fine Art of Negotiation: How to Win, Even When Facing a More Powerful Entity:

We negotiate everything. Our negotiations include starting salaries, raises, terms of employment, automobiles, homes, contracts of all types, commissions, fees, fines, choice vs. not-so-choice hotel rooms. Even our relationships with business partners and life partners involve negotiations, along with where to be seated in a restaurant, marriages, divorces, and peace treaties...the list is... Read more

by: William Cohen, Ph.D.
Published: August 17, 2017
Tags: negotiation, leadership, management, Peter F. Drucker, strategy

Cohen

Business Strategy: Drucker's ‘New Certainties’ and Why When All Else Fails, Think!:

Peter F. Drucker, author, consultant and founder of modern management, wrote that the purpose of strategy is to enable an organization to achieve its desired results in an unpredictable environment. Contrary to what "everybody knows," strategy is not about achieving results in a known and foreseeable environment, but in an environment that is unknown and unforeseeable.That’s why politicians,... Read more

by: William Cohen, Ph.D.
Published: July 31, 2017
Tags: Peter F. Drucker, management, leadership, strategy

Cohen

Learning To Discover Unexpected & Initially Unseen Markets: A Major Source of Growth Opportunities:

Editor's Note:It's true: when a new venture succeeds, more often than not, it's because those committed to the venture's success realize they must understand how customers use their product or service, and discover customers who are buying their product they didn't even think of when the venture was started.Equally important, chances are customers are using their product in ways not originally... Read more

by: William Cohen, Ph.D.
Published: July 18, 2017
Tags: marketing, strategic marketing, Peter F. Drucker, selling

Cohen

How to Become a Master Innovator :

One of the most important and useful competencies that I learned as General of the Air Force was how to innovate and how to implement innovation. Both are essential and this knowledge and ability helped me to become and perform as a general, and in the civilian world as a senior executive and CEO as well. I also learned that unless you can do both, innovation by itself is a waste of time ... Read more

by: William Cohen, Ph.D.
Published: June 17, 2017
Tags: innovation, Peter F. Drucker, leadership, team work, career

Drucker on Marketing

Josh Steimle

Marginal Innovations Are More Disruptive Than You Think:

I’m a fan of Harvard Business School professor and best-selling author Clayton Christensen. Christensen’s research focuses on what he terms “disruptive innovation,” or those innovations that target non-consumption with products that are inferior but “good enough” for consumers who previously had nothing at all. Christensen’s model shows how these inferior products are improved to take market... Read more

by: Josh Steimle
Published: August 15, 2017
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Josh Steimle

Finding Insight in a Digital Sea of Information:

For roughly a decade, businesses and governments have been collecting digital information about the world’s citizens; not just names and numbers, but loads of data, Big Data.The IDC (International Data Corporation) predicted that the Big Data industry will experience a 26.4% compound annual growth rate, reaching $41.5 billion by 2018. What this means is that more and more companies and... Read more

by: Josh Steimle
Published: July 25, 2017
Tags: measurement, big data, data, digital age, management, performance measurement

Josh Steimle

As Hong Kong’s Startup Economy Rises, Drucker’s Words on Fostering Innovation Still Ring True:

InvestHK is a government agency tasked with fostering entrepreneurship in Hong Kong. In 2013 it launched a website at StartMeUp.hk along with various programs aimed at providing information and incentives to entrepreneurs considering moving to Hong Kong.Creating this centralized information hub and launching city-backed incubators and accelerators have paid off. In 2016 Hong Kong saw the number... Read more

by: Josh Steimle
Published: July 13, 2017
Tags: marketing, Peter F. Drucker, global economy, startups

Josh Steimle

3 Ways CMOs Can Break Down Silos:

Silos stifle communication and prevent teams from working together to achieve organizational objectives. Chief marketing officers, with their focus on the customer, are ideally positioned to bust silos and promote the kind of collaboration that leads to a better customer experience and real growth.Silos form naturally as the result of systems and processes that reward information hoarding. These... Read more

by: Josh Steimle
Published: July 6, 2017
Tags: marketing, leadership, management, CMO

Total Alignment

Riaz Khadem

The 3 Reports Every Manager Should Use To Identify High-Performers:

The following excerpt originally published on Entrepreneur and is from Riaz Khadem and Linda Khadem’s book Total Alignment. The three reports that every manager should use are part of a reporting system first described on our book, One Page Management. They’re ideal for tracking alignment in an organization. Let’s take a closer look at what those three reports can do for you and your teams.The... Read more

by: Riaz Khadem, D.Phil
Published: August 15, 2017
Tags: performance measurement, measurement, leadership, management

Riaz Khadem

5 Principles of Collaboration: Leverage Team Reviews to Drive Performance Across the Organization:

The following excerpt originally published on Entrepreneur and is from Riaz Khadem and Linda Khadem’s book Total Alignment.The best results are produced through collaboration, a fundamental requirement for alignment. Collaboration needs to take place both within and outside teams, throughout the organization. In particular, the action planning process requires collaboration.How do you improve... Read more

by: Riaz Khadem, D.Phil
Published: July 31, 2017
Tags: measurement, performance measurement, collaboration, leadership

Riaz Khadem

Focusing on the Vital Few: How to Effectively Measure Strategic Initiatives:

The following column originally published on Entrepreneur. The excerpt is from Riaz Khadem and Linda Khadem’s book Total Alignment. Buy it now from Amazon | Barnes & Noble | IndieBoundThere is a fundamental need for a tangible frame of reference that can be used for aligning organizations. This is where an Alignment Map comes into play. We developed the Alignment Map to serve as a compass and... Read more

by: Riaz Khadem, D.Phil
Published: July 20, 2017
Tags: measurement, performance measurement, management, management best practices

Secrets of Superboss Leaders

Sydney Finkelstein

Want To Run More Effective Meetings? Avoid These ‘Meeting Malpractice’ Sins.:

With summer here, our thoughts naturally turn to BBQs, beaches, and vacations. It’s the time of year when you can easily find yourself daydreaming when you should be paying attention. And then, as if in a nightmare, you realize you are seated around a table, listening to people you don’t really want to hear from, people who are saying things you don’t really need to know. Yes, you are in a... Read more

by: Sydney Finkelstein
Published: August 14, 2017
Tags: management, meetings, effective meetings, leadership

Sydney Finkelstein

4 Rules for Powerful Leadership Training:

Editor’s Note: This story originally appeared on BBC Capital. It has been republished with permission.It’s more important for success than strategy, technology, and even products. The only way for an organization to survive and thrive long-term: The ability to generate and regenerate talent on a continual basis. But how?Having spent 10 years studying this question, and even more time designing... Read more

by: Sydney Finkelstein
Published: June 25, 2017
Tags: leadership, training, 70-20-10

Sydney Finkelstein

The Third Rail of Management: Safety Guidelines for CEOs:

As a Ph.D student in the 1980s, I studied corporate proxy statements to research how much senior executives were paid. I pored through these documents to identify the highest earning managers in a company. I usually found the data in an easy-to-read table listing salary, bonus, and stock options.Try doing that today. The simple table is long gone, as pressure for better disclosure has given rise... Read more

by: Sydney Finkelstein
Published: May 14, 2017
Tags: management, management best practices

Things Managers Should Know

Marshall Goldsmith

6 Triggers that Can Make or Break Your Success As a Leader:

What if you could control your environment so it triggered your most desired behavior and steered you toward success?This would mean that instead of blocking us from our goals, the environment would propel us toward them. Sounds ideal, doesn’t it? It also sounds far-fetched. It’s not. To achieve “control” of the environment so it triggers our most desired behavior, we must first clarify the term ... Read more

by: Marshall Goldsmith
Published: August 8, 2017
Tags:

Marshall Goldsmith

Leadership Is A Contact Sport: An 8-Step Leadership Development Model for Success:

Editor's Note: This article was originally published by Marshall Goldsmith on his blog, Thinkers50. It has been reposted here with permission. My career as an executive coach began many years ago with a phone call from the CEO of a Fortune 100 company. I had just given a leadership clinic to the CEO’s human resources department. This is what I was doing in the late 1980s – advising HR departments... Read more

by: Marshall Goldsmith
Published: July 24, 2017
Tags: leadership, managers, team work

The Modern Knowledge Worker

Bruce Rosenstein

Reflections On My Interview With Peter F. Drucker: 15 Years Later, The Modern Workforce Still Needs His Wisdom:

The following column originally published on BruceRosenstein.com.On July 5, 2002, USA TODAY published my feature story on Peter Drucker, “Scandals Nothing New to Business Guru.” He and I were both in Los Angeles for the SLA/Special Libraries Association annual conference.I was an attendee and he was one of the keynote speakers. (Last week I wrote about the 2017 SLA annual conference in Phoenix... Read more

by: Bruce Rosenstein
Published: August 7, 2017
Tags: Peter F. Drucker, business, leadership

Essential Management for Doers Doubters and Darers

Jim Champy

Despite Technology’s Hype, Business Remains a Human Enterprise:

There is no doubt that technology is playing an extraordinary role in the transformation of business. From Uber to Airbnb, from Amazon to Netflix, business models are dramatically changing. But I worry that our fascination with technology may be distracting us from paying attention to the importance people play in the success and failure of business - even one that is highly digitized.My... Read more

by: Jim Champy
Published: July 26, 2017
Tags: digital age, management, technology

Jim Champy

What Kind of Leader Do You Want to Be? :

Leadership has been around since tribes first emerged in primitive societies. Someone had to be the leader—likely the most assertive member of the tribe—but these early ancestors never read books on participative management. When Peter Drucker spoke on leadership, he often referenced the structure of the Prussian army and its highly directive, top down leadership style. Peter learned and taught... Read more

by: Jim Champy
Published: June 22, 2017
Tags: leadership, collaboration, management, performance measurement

Jim Champy

3 Things That Can Spark Radical Change Within Your Organization:

Most so-called “transformational change” efforts fail. It’s difficult, if not impossible, for an organization to change everything at once.Yet enterprises are challenged to adapt quicker than ever to compete and survive. But where should they begin?Every change needs to start with a compelling case. Healthcare provides a great example of an industry in need of radical change.The case for change... Read more

by: Jim Champy
Published: April 9, 2017
Tags: Peter F. Drucker, transformational change

Jim Champy

Advice for the Ambitious:

Editor's NoteToday there’s lots of discussion advocating for greater “equality of income,” but little talk of “equality of effort.” Jim Champy, as usual, offers rich insights about the importance of ambition in determining success.Further, he provides us with a much-needed reminder of the ideal values to which managers and executives should bind their ambitions. This article shows Champy at his... Read more

by: Jim Champy
Published: March 12, 2017
Tags: Peter F. Drucker, ambition

Drucker Today

Robert W. Swaim

Notes From A Drucker Lecture: Six Questions Every Manager Must Ask To Empower Their Team:

It was 1976 during one night at the Claremont Graduate School (CGS). I had driven the San Bernardino Freeway from my office on 6th and Flower Streets in downtown Los Angeles after work, a one to two hour drive depending on traffic, to attend the Claremont Graduate School Ph.D. in Executive Management Program (now the Peter F. Drucker Graduate School of Management).The previous year I had... Read more

by: Robert Swaim, Ph.D.
Published: July 24, 2017
Tags: decision-making, management, performance

Robert W. Swaim

3 Questions Drucker Would Ask You And Your Management Team :

Pretend that Peter F. Drucker were alive today and you were about to engage him - the world’s foremost authority on management - to spend a day at your company with you and your management team. You want advice as to the direction your company should take and are concerned about how your company can compete in a dynamic and rapidly changing global economy.If you do invite Drucker to visit your... Read more

by: Robert Swaim, Ph.D.
Published: July 10, 2017
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Robert W. Swaim

Principles of Innovation: Getting Rid of Yesterday:

Too many organizations, management theorist Peter Drucker observed, devote resources to "preserving the past" when they should be allocated to "creating tomorrow." Dr. Robert Swaim - student, colleague, and friend of Drucker’s for almost thirty years – looks at Drucker’s Principles of Innovation and why companies must leave yesterday behind to better shape tomorrow.Drucker’s Definition of... Read more

by: Robert Swaim, Ph.D.
Published: June 23, 2017
Tags: innovation, Peter F. Drucker, leadership, management

Robert W. Swaim

How Corporations Can Plan for Innovation…And Survive:

"The large organization has to learn to innovate, or it will not survive. —Peter F. DruckerMany books by Peter F. Drucker stressed that the first step in developing a vision for any organization is "getting rid of yesterday." Drucker, who is considered the father of modern management thinking, says this also holds true for innovation.Too many companies, Drucker observed, continue to devote... Read more

by: Robert Swaim, Ph.D.
Published: April 18, 2017
Tags: Peter F. Drucker, innovation, abandonment

The Drucker Perspective

MMN

Are You Asking the Right Questions?:

IntroductionThe most serious mistakes are not the result of wrong answers. The truly dangerous thing is asking the wrong questions.If your answer to the right question produces the wrong, unexpected result, you can take corrective action. In other words, a wrong answer to the right question can, as a rule, be repaired and salvaged.But if you ask the wrong question and get the right answer,... Read more

by: Management Matters
Published: July 15, 2017
Tags: Peter F. Drucker, market research, Pepsi, Henry Ford, Xerox

MMN

The Secret to Building an Opportunity-Focused Organization:

It's an enduring truth: A successful organization is opportunity-focused, not problem-focused.Resources, to produce results, must be allocated to opportunities rather than problems. This is one of Peter F. Drucker's most important principles for sustained success:"An organization will have a high spirit of performance if it is consistently directed toward opportunity rather than toward problems.... Read more

by: Management Matters
Published: July 13, 2017
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Elizabeth Edersheim

"What Do You Want to be Remembered for?":

Editor's Note:In this article we provide a several Drucker excerpts that focuses on one of the most important questions you'll ever ask yourself is: "What do I want to be remembered for?"Just asking yourself this question in a thoughtful and thorough way can provide direction and purpose to life's never-ending challenges.IntroductionPeter F. Drucker told a great story of the first time someone... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 9, 2016
Tags: Drucker, Peter F. Drucker, Schumpeter

MMN

The Needed Government Turnaround, Part II: Strength of U.S. Economy Depends on Re-strategizing and Permanent Government Cost-Cutting:

Democracies worldwide are coming to the point where they have to re-think and to re-form their overriding economic models. The Keynesian Welfare State has ruled for over 50 years.Peter F. Drucker was no fan of the Neo-Keynesian economic model. In no uncertain terms, he disproved the assumptions underlying this model (e.g., government deficits stimulate the economy and increased consumption... Read more

by: Management Matters
Published: September 8, 2016
Tags: Peter F. Drucker, economy, abandonment

Radical Innovation

Sunnie Giles

How Activating A Corporate Brand Kickstarts Radical Innovation:

Co-authored by Torben ValstedWe (Sunnie and Torben) come from different perspectives: Sunnie is an ardent student of radical innovation, and Torben in brands. We combined our expertise to reach a point of confluence for these important topics. A brand can serve as a powerful instrument for companies to generate radical innovation in two ways: to provide constraints that are necessary for... Read more

by: Sunnie Giles, Ph.D.
Published: July 11, 2017
Tags: marketing, creative imitation, innovation

Measurement Driven Management

Paul Niven

What Car Repair Can Teach You About the Balanced Scorecard:

I don’t know if it’s a sudden thirst for knowledge or a classic mid-life crisis, but recently I’ve become very interested in cars. Not just a typical urge characterized by the purchase of a sleek new sports car, but instead I’ve cultivated a desire to learn how cars work.Why do the brakes take us from 60 to zero in a few seconds? How exactly is power delivered from the engine to the four wheels?... Read more

by: Paul Niven
Published: June 25, 2017
Tags:

Paul Niven

Performance Measurement is Everywhere:

One of the many benefits of performance measurement is its ability to help us understand and provide context to the past. Most modern organizations, which find themselves drowning in a sea of raw data while yearning for real insights, would undoubtedly agree that context is vital. However, the very best performance measures also allow us to extend our gaze into, and therefore plan for, the future... Read more

by: Paul Niven
Published: June 25, 2017
Tags: performance management

mmn logo

Be Data Literate: Understanding Why Aggregated Data Misleads, Misinforms, Misdirects: Part II:

This is Part 2 of a series on why managers of any organization should have a firm grasp of data literacy. For Part 1, see here.Editor's Note: There are many scientific approaches for finding the root cause of a problem, be it in government, business or elsewhere in life. In this article, we present a simple (but not simplistic) statistical approach for "disaggregating" data to identify what... Read more

by: Editorial Staff
Published: May 16, 2017
Tags: data, statistics, management best practices

Excelling In A Rapidly Changing World

Andy Andrews

Andy Andrews: 4 Incredibly Effective Influencing Skills Most People Overlook:

The following column was originally published on AndyAndrews.com. IntroductionThere is an enormous misconception in just about every article or book on influence that exists today.Browse through a couple and you’ll quickly notice that they overwhelmingly focus on teaching you the inner workings of the human mind.The promise is clear—learn what makes people tick and you can convince them to do... Read more

by: Andy Andrews
Published: June 6, 2017
Tags: leadership, influence, Andy Andrews, self-management

Insights Advice and Watch Outs

mmn logo

Be Data Literate: Understanding Why Aggregated Data Misleads, Misinforms, Misdirects: Part 1:

This is Part 1 of a series on data literacy for managers. For more, read Part 2.For any manager looking to flex their leadership acumen, he or she must not only be able to read data, but have the ability to detect the forces that skew the accuracy of its results as well. Many journalists are not ever aware of it. Neither is corporate America. National magazines deny its existence. And public... Read more

by: Editorial Staff
Published: May 15, 2017
Tags: data, statistics, analytics, management

Drucker In Practice

Elizabeth Edersheim

The Woman Drucker Said Was the Best CEO in America:

Photo: Wesley MannPeter F. Drucker, the founding father of management, proclaimed Frances Hesselbein “the best CEO in America.” “She could manage any company in America, even General Motors, and do a great job,” Drucker said.That was in 1990. Frances, then CEO of the Girl Scouts of the USA, was nearly unknown to anyone outside a small circle of people involved in nonprofits.Two months later,... Read more

by: Elizabeth Edersheim, Ph.D.
Published: April 29, 2017
Tags: frances hesselbein, Peter F. Drucker, girl scouts of the usa

Elizabeth Edersheim

A Letter to Mark Zuckerberg About Facebook’s Fake News Problem:

As Facebook confronts criticism about its role in mixing real news and fake news, I envisioned a letter to Mark Zuckerberg.Dear Mark,As Facebook addresses the challenges of your role in the post-truth world, I encourage you to reframe the questions your team appears to be asking. How to do that? Try the Master of Management’s 20th century approach to 21st century problems. Rather than ask “Is... Read more

by: Elizabeth Edersheim, Ph.D.
Published: January 27, 2017
Tags: Peter F. Drucker, mark zuckerberg, facebook, fake news

Elizabeth Edersheim

Jay Hennick on Leading Effectively, Part 2:

Jay Hennick, founder and chairman of FirstService Corporation and chairman and CEO of Colliers International, was also the founding chairman of Mt. Sinai Health System. He’s received the Canadian award for entrepreneur of the year and has been named CEO of the year by Canadian Business magazine. He’s also received multiple honorary doctorate degrees.Jay has run people-based service organizations... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 11, 2016
Tags: Peter F. Drucker, Jay Hennick, leadership, management

Elizabeth Edersheim

Jay Hennick on Leading Effectively, Part 1 :

Jay Hennick, founder and chairman of FirstService Corporation and chairman and CEO of Colliers International, was also the founding chairman of Mt. Sinai Health System. He’s received the Canadian award for entrepreneur of the year and has been named CEO of the year by Canadian Business magazine. He’s also received multiple honorary doctorate degrees. Hennick attributes his success to his parents... Read more

by: Elizabeth Edersheim, Ph.D.
Published: November 11, 2016
Tags: Jay Hennick, Drucker in Practice, CEO, Interview

The Effective Executive In Turbulent Times

Jeremy Hunter

Pay Attention! Why Attention Is the Foundation for Self-Management:

Editor's Note: This article, the first in a series of articles/webinars by celebrated Drucker-inspired executive effectiveness expert, Dr. Jeremy Hunter, presents the building blocks of self-management and how they fit together to create mindfulness, that is, self-awareness & self-regulation.Dr. Hunter he shows us why and how focused attention is the key to getting work done. Indeed,... Read more

by: Jeremy Hunter, Ph.D
Published: July 22, 2016
Tags: self-management, attention, mindfulness, performance, productivity, effectiveness

Jeremy Hunter

Tweak the Way You Ask Questions and See Dramatic Results :

Many leaders focus on having the right answers, but what about asking the right questions? Can a question influence an answer? Does our framing of a situation open up possibilities or shut down the situation?Let’s try an experiment. Look at the questions below and see what happens:“How can I prove I’m right?”“How did I get stuck with these idiots?”“Who’s to blame here?”“How can I lose?” (...and... Read more

by: Jeremy Hunter, Ph.D
Published: July 14, 2016
Tags: management, questions

Jeremy Hunter

The Fight for Focus: Successful Strategies to Get Important Things Done:

Focused attention is the basis for effectiveness. Without it, any sort of complex activity is more challenging, if not impossible. In a previous post, I introduced Eleanor, a high-performing executive I worked with at a global aerospace firm. Wrestling with interruption, distraction, and stress, she decided to fight back. Her mission? Everyone on her team structured their time so that “at the end... Read more

by: Jeremy Hunter, Ph.D
Published: July 1, 2016
Tags: focus, productivity, open office, modern workplace