White Papers

Part IV: Applying The Drucker Approach To Reinventing Government Agencies

In this fourth and final installment of this MMN e-book series, unlock Drucker’s 6 steps to planning and implementation as well as the thought leader’s 4 keys to making real change happen in your government agency.In Part III of this e-book, we discussed the need for every agency to define what they mean by results and the importance of measurement in determining whether or not they are succeeding in converting mission-driven goals into operating reality. To master the complete process of... Learn more

Part 3: Applying The Drucker Approach To Reinventing Government Agencies

Welcome to Part III where we focus on the need for results-focused government agencies. In Part II we discussed why Peter F. Drucker believed every government agency must practice organized abandonment of the outworn, outgrown, and obsolete. Purposeful abandonment is a surefire way to increase agency productivity, spark innovation, and reduce costs. The worst offender of failing to abandon result-less activities and programs, observed Peter F. Drucker, is government. Drucker... Learn more


Working with C-suite executives is not rocket science. Most often, those executives are looking for the value that salespeople can deliver to them, rather than the salesperson’s rank in the sales organization. Use the six steps described here as a framework to the way you interface with C-Suite executives. Internalize this process and put it into action in a structured, repeatable fashion. Review this process during your interactions with C-Suite executives to make certain you don’t... Learn more

Part 2 Applying The Drucker Approach To Reinventing Government Agencies

During his presidential campaign, Donald Trump repeatedly promised to streamline the federal government and to create, if necessary, new agencies to meet new 21st-century challenges.There is indeed, as stated in Part I, need to overhaul the bureaucratic sprawl in Washington. What has happened, according to Drucker, is neither the fault of the Democrats nor the Republicans.Said Peter F. Drucker, the founder of modern management: “Government has outgrown the structure, the policies, and the rules... Learn more

MMN Ebook Thumbnail Part 1

Much of this e-book series is devoted to the teachings of Peter F. Drucker. Our many discussions with government leaders revealed most are not familiar with the prolific work of Drucker – especially, his principles, practices and structured methodologies for enabling government agency executives to meaningfully reinvent their organizations.  The coming rediscovery of Drucker’s pioneering work in government-agency management is a hoped-for goal of this e-book. Drucker provides answers to... Learn more


by Jane MillerAs leaders, we have to ask ourselves an immediate question: What can we do to make workplaces -- and the world -- more inclusive, accepting, warm and inviting?Former Surgeon General Vice Admiral Vivek H. Murthy recently wrote an article for Harvard Business Review titled, "Work and the Loneliness Epidemic." In it, he explains that loneliness -- the "subjective feeling of having inadequate social connections" -- can impact an employee's well-being and their work... Learn more

performance 2

Evidence from a million minutes of sales coaching contradicts some common beliefs about sales performance.Researchers recently completed a significant study in which regular coaching sessions with salespeople and their managers were run in Europe and North America over a two year period.The goal was to focus on a specific skill, coach the seller to master it, listen for evidence of it being applied in subsequent customer calls, then track its impact. This was repeated across multiple skills.... Learn more


Company culture is not just about providing perks like ping pong tables and team happy hours. While these perks can certainly be present in a high-performance culture, they do not alone represent company culture.So, what is company culture?Simply put, company culture is the set of behaviors that determine how things get done at your company. It is both how and why things get done. When company cultures are particularly high-performing, they can impact all... Learn more