White Papers

MMN Ebook Thumbnail Part 1

Much of this e-book series is devoted to the teachings of Peter F. Drucker. Our many discussions with government leaders revealed most are not familiar with the prolific work of Drucker – especially, his principles, practices and structured methodologies for enabling government agency executives to meaningfully reinvent their organizations. The coming rediscovery of Drucker’s pioneering work in government-agency management is a hoped-for goal of this e-book and for our accompanying... Learn more


by Jane MillerAs leaders, we have to ask ourselves an immediate question: What can we do to make workplaces -- and the world -- more inclusive, accepting, warm and inviting?Former Surgeon General Vice Admiral Vivek H. Murthy recently wrote an article for Harvard Business Review titled, "Work and the Loneliness Epidemic." In it, he explains that loneliness -- the "subjective feeling of having inadequate social connections" -- can impact an employee's well-being and their work... Learn more

performance 2

Evidence from a million minutes of sales coaching contradicts some common beliefs about sales performance.Researchers recently completed a significant study in which regular coaching sessions with salespeople and their managers were run in Europe and North America over a two year period.The goal was to focus on a specific skill, coach the seller to master it, listen for evidence of it being applied in subsequent customer calls, then track its impact. This was repeated across multiple skills.... Learn more


Company culture is not just about providing perks like ping pong tables and team happy hours. While these perks can certainly be present in a high-performance culture, they do not alone represent company culture.So, what is company culture?Simply put, company culture is the set of behaviors that determine how things get done at your company. It is both how and why things get done. When company cultures are particularly high-performing, they can impact all... Learn more